Please contact our Service Centre to arrange your product servicing or re-calibration, quoting the serial number/s where possible.
We will issue you a Return Material Authorisation (RMA) number, which must be included on returns to the above address and on any accompanying paperwork.
(Please note AGD reserves the right to refuse returns without an RMA)
Once I have sent my product in for service, what happens next?
Your product undergoes comprehensive analysis using bespoke calibrated test equipment, which simulates real world conditions. The test routine optimises signals / optics and verifies performance. If required, your product is then re-calibrated to original manufactured values and then certified, before being dispatched.
All serviced components carry a 12 month parts warranty.
