Home » Useful Information » Lead Times July 2017
© Copyright 2017 AGD Systems. All rights reserved.
Unicorn House Gloucester Road Staverton Cheltenham GL51 0TF United Kingdom
Telephone: +44 1452 854212 Email: [email protected]
Please contact our Service Centre to arrange your product servicing or re-calibration, quoting the serial number/s where possible.
We will issue you a Return Material Authorisation (RMA) number, which must be included on returns to the above address and on any accompanying paperwork.
(Please note AGD reserves the right to refuse returns without an RMA)
Your product undergoes comprehensive analysis using bespoke calibrated test equipment, which simulates real world conditions. The test routine optimises signals / optics and verifies performance. If required, your product is then re-calibrated to original manufactured values and then certified, before being dispatched.
All serviced components carry a 12 month parts warranty.
We aim for a turnaround within 20 working days.