The most important part of our customer services is the interface between customers and our staff. If you have a query or would like to progress an order, simply contact our sales department.

The most vital piece of information you will need is the reference shown below on the acknowledgement as "Our Ref".

This will instantly take us to your order, and will show us your account details and status, your order number, delivery details and despatch dates.

Generally, most queries can be dealt with at this level. If the information you require is not immediately available, we will take the details of your request and contact you as soon as we have the answer to your query.