Before an order is placed with AGD, there are several points that we will need to clarify:

• Have you already got a credit account with AGD?
• Have you had the items you wish to order before? If so, the specific item code can be found on previous invoices.

This makes the process quicker.

Orders can be posted, faxed or emailed to sales@agd-systems.com
Please make sure that your orders state specifically the unit you require. For example, the voltage, type of unit and installation requirements all help us to identify quickly and efficiently which unit is best for you.

Also, ensure that any extraordinary requirements, such as delivery addresses, additional equipment e.g. brackets, recipient's names, are all clearly marked. This ensures that nothing is missed from your order and you receive the goods at the appropriate site.

When your order has been placed, an acknowledgement will be faxed to you showing the details of the item ordered, the despatch date, price and quantity. Please check them to make sure that this is what you require. There is also additional space for us to put advice on lead times, account issues and despatch queries.

If you have any queries about an acknowledgement you have received, please contact us and quote the number shown as "Our Ref".

For customers ordering for the first time, it is company policy to employ a pro-forma basis for the initial purchase. A pro-forma invoice, order acknowledgement and credit application will be faxed to you, and goods will be despatched upon receipt of payment and completed credit application form.